In the beginning of the session, we introduced the participants to the clear definition of Collection as defined by the Product. We also presented some current use cases as demonstrated by the users during the discovery session. Then we walked the participants through the users' journey, accompanied by the questions to be solved at each step. The questions were to guide the participants to think in the perspective of the users and ultimately solve the specific painpoints.
Click here to see the presentation deck for Collection's ideation session.